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The NewStore blog and newsletter is here to help educate and keep those working in retail informed. Subscribe to the newsletter to get monthly updates on the world of retail.

Featured Posts

Embedded payments in retail — store associate processing a contactless payment on a mobile POS device in a premium fashion store.
Payments, Point-of-Sale, Retail Operations

Embedded Payments in Retail: Why They Are Replacing Traditional Integrated Payments in 2026

Store associate sending a personalized product recommendation to a customer via mobile as part of a retail clienteling workflow
Clienteling, Customer Experience, Order Management, Retail Operations

How to Increase Store Sales with Retail Clienteling

Jewelry store associate using a tablet to assist a customer.
Order Management, Point-of-Sale, Retail Operations, Stores, Technology

Invisible Tech, Visible Results: A CIO’s Secret to Modernizing James Avery Jewelry

Our latest insights

retail store unified customer experience
Customer Experience

Unified Customer Experience: What Is It and How to Deliver It

Learn how a unified customer experience can help your brand deliver a seamless and satisfying customer journey...

Mobile, Report

How Brands Can Improve Their Mobile App Experience

Mobile apps are a key piece of the omnichannel shopping journey. In this article, learn how a brand can optimize its mobile app experience...

male hands opening a white box
Omnichannel, Order Management

Omnichannel Order Management: A Modern Solution for Inventory and Fulfillment

Learn how omnichannel order management boosts retail efficiency and customer satisfaction, keeping your brand competitive...

white long sleeve shirts on brown wooden clothes hanger
Inventory Management, Omnichannel

Inventory Visibility: Why It Matters and How to Improve It

We break down how important inventory visibility is for omnichannel retail and offer advice on how to improve it...

CLV
Customer Experience, Personalization

How to Increase Customer Lifetime Value: 13 Proven Tactics

Learn how to increase customer lifetime value by focusing on tactics that foster long-term relationships and repeat business...

Clienteling, Customer Experience

Virtual Shopping: How it Drives Digital Clienteling

Discover how virtual shopping is transforming digital clienteling, including key features, benefits, and how brands leverage technology...

retail store, unified commerce
Omnichannel

What Is Unified Commerce? Elevating Omnichannel Journeys

Learn how unified commerce can help your brand boost customer satisfaction, drive sales, and foster long-term loyalty...

Technology

The LEGO Group’s Niall Edwards on Customer-Centricity and Going MACH

Niall Edwards joined the Endless Aisle podcast to talk about the importance of customer-centricity and digital transformation...

retail store
Point-of-Sale

6 Ways an Omnichannel POS Steps Up Shopping Experiences

We cover the benefits of an omnichannel POS and how this solution helps brands meet the needs of their digitally savvy shoppers...

Company, Stores

Endless Aisle Live: Insights and Strategies From Retail’s Front Line

Join us in London on June 26th, 2024 for Endless Aisle Live, an intimate conference, retail safari, and dinner for retail's changemakers...

Company, Omnichannel

Meet Our New CEO — An Interview with Mike DeSimone

Meet NewStore CEO Mike DeSimone in this exclusive Q&A. He talks about his leadership style, what sets the company apart, and much more...

Inventory Management, Omnichannel

Omnichannel Inventory Management: Guide for Retail Brands

We cover how omnichannel inventory management helps brands exceed customer expectations while boosting revenue and reducing waste...

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