The NewStore Omnichannel Cloud delivers distributed order management capabilities to provide the perfect omnichannel experience for your customers: they get what they want, when they want it and where they want it in the most efficient way. We also enable a smooth post-sales experience, making the end-to-end consumer journey seamless.
At A Glance
Accept orders in stores, through desktop, and via mobile. Process split payments, cancellations, swaps, returns, and exchanges. Fulfill from anywhere and return everywhere.
Use our smart order routing system to improve inventory utilization, supporting real-time omnichannel purchases that can be fulfilled from either stores or distribution centers.
Integrate with leading payment providers, handle payment splitting, and use our proprietary method for in-store checkouts: a device-to-device interaction using Apple Pay, PayPal, or WeChat Pay.
Provide your associates with a holistic view of the customer by consolidating information across channels into a single profile that includes average order value, purchase history, and wish lists.
Scalability & Resilience
Benefit from software-as-a-service, and 24/7 monitoring and support. The platform runs on Amazon Web Services (AWS) with scalable microservices architecture and has internal redundancy for high availability.
Security & Privacy
Offer secure permission-based data storage on AWS and end-to-end encryption for payment processing.
Integrations & APIs
Leverage flexible APIs that allow integrations into major commerce, ERP, fulfillment and payment providers, protecting your investment in legacy technology and enabling your developers to quickly integrate key capabilities.
Innovation & Experimentation
Leverage our tech ecosystem of best-of-breed mobile-first innovators, deploy a continuous stream of new features without migration downtime, and take advantage of the APIs-first approach for a quicker time-to-market.