Mobile-first omnichannel, delivered as a service

Platform Overview

The NewStore Omnichannel Cloud delivers distributed order management capabilities to provide the perfect omnichannel experience for your customers: they get what they want, when they want it and where they want it in the most efficient way. We also enable a smooth post-sales experience, making the end-to-end consumer journey seamless.

At A Glance

Order Management

Accept orders in stores, through desktop, and via mobile. Process split payments, cancellations, swaps, returns, and exchanges. Fulfill from anywhere and return everywhere.

Omnichannel Fulfillment

Use our smart order routing system to improve inventory utilization, supporting real-time omnichannel purchases that can be fulfilled from either stores or distribution centers.

Payments Integration

Integrate with leading payment providers, handle payment splitting, and use our proprietary method for in-store checkouts: a device-to-device interaction using Apple Pay, PayPal, or WeChat Pay.

Customer Profiles

Provide your associates with a holistic view of the customer by consolidating information across channels into a single profile that includes average order value, purchase history, and wish lists.

Scalability & Resilience

Benefit from software-as-a-service, and 24/7 monitoring and support. The platform runs on AWS with scalable microservices architecture and has internal redundancy for high availability.

Security & Privacy

Offer secure permission-based data storage on AWS and end-to-end encryption for payment processing. 

Integrations & APIs

Leverage flexible APIs that allow integrations into major commerce, ERP, fulfillment and payment providers, protecting your investment in legacy technology and enabling your developers to quickly integrate key capabilities.

Innovation & Experimentation

Leverage our tech ecosystem of best-of-breed mobile-first innovators, deploy a continuous stream of new features without migration downtime, and take advantage of the APIs-first approach for a quicker time-to-market.


Schedule a live online demo or visit our showroom in New York or Berlin to see it in person.

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