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Enterprise-ready

Designed for scale and reliability.

Security, uptime, and global reach give retailers the confidence to grow without compromising performance.

The overview

How the platform fits together.

Six commerce modules connect the places you sell with the systems that power your retail operation.

Where selling happens
Store floorWebAppYour agents
sells through
NewStore platform
POSInventoryOrder ManagementPaymentsStore FulfillmentClienteling

One real-time recordevery module reading and writing the same order, inventory, and customer

Open to build on
REST APIsEvent streamMCP for agents
syncs both ways
Your existing systems
ERP and financeCommerce3PL and carriersTaxPayment providers

Go-live

From kickoff to live in four weeks.

A proven rollout approach gets your first stores selling on NewStore in as little as four weeks.

1
Week 1

Configure

Set up your stores, catalog, pricing, payments, and POS experience.

2
Week 2

Integrate

Connect your commerce and enterprise systems, data, and store network.

3
Week 3

Train

Get store teams comfortable with real-world selling and service workflows.

4
Week 4

Go live

Launch, monitor, and roll out across your store network.

What we bring

  • An implementation team that has done this before
  • Pre-built integrations for common retail systems
  • Real-time fiscalization in nine markets, Germany and Italy among them
  • Training material for associates and managers
  • 24×7 monitoring, and we tell you when something is wrong

What you bring

  • Catalog and pricing data
  • Your store list and hardware plan
  • ERP and commerce endpoints
  • One project owner who can decide
  • Your associates for a training day

Cloud-native

No servers in the stockroom.

Always current, without servers to maintain or software upgrades to manage store by store.

platform uptime

All Systems Operationalstatus.newstore.net

35 of 35 services operational

Uptime over the past 90 days

NewStore PlatformNo incidents
90 days agoToday

Built to change

A multi-tenant, microservices platform on AWS, built API-first so services can evolve and ship independently.

Scales automatically

Automated horizontal scaling handles peak trading without retailers having to plan or provision additional capacity.

Watched around the clock

24×7 monitoring and testing help identify issues quickly, with isolated sandbox, staging, and production environments.

Integrations

Connect what you already run.

REST APIs and real-time event streams connect NewStore to your retail ecosystem, with real-time inventory availability across selling channels.

ERP and financeEcommerceOrder and warehouse management3PL and carriersPaymentsTaxBusiness intelligenceCustomer service

An ecosystem ready to connect

Proven integrations across ecommerce, ERP, payments, tax, shipping, and more, with documented APIs for everything else.

integration partners

Global-ready

Open a country, not a project.

Take the same POS into new markets without rebuilding it country by country. NewStore handles real-time fiscalization in nine markets, receipt and VAT compliance in seven more, with a defined fiscal posture across 35 markets.

markets fiscalized in real time

AustriaFranceGermanyItalyMonacoPolandPortugalPuerto RicoSweden

Plus receipt and VAT compliance in seven more markets, with reporting handled through your ERP:

BelgiumIndiaIrelandMacauNorwaySpainThailand

Certified where it matters

Certified TSE in Germany, fiscal printers in Italy and Poland, and fiscal middleware across six more markets.

Audit-ready by design

Every POS transaction in those nine markets is signed and archived in real time, creating a complete fiscal record.

Reporting on the local schedule

Fiscal reports and exports follow local requirements, including DSFinV-K in Germany, SAF-T in Portugal and Norway, and Z-reports in Italy and Poland.

Local languages

Run in English, German, French, Spanish, and more.

Local payment methods

Any local method, with rounding rules handled.

Local carriers

Local shipping providers, no extra work.

Data residency

Customer data stays inside borders where the law requires it.

Security and privacy

Protected at every layer.

Encryption at rest and in transit, strict tenant separation, and independently audited controls protect your data across the platform.

Encrypted end-to-end

Data is encrypted whether it’s stored or moving between systems.

Strict tenant separation

Retailer data is isolated by architecture, not by convention.

Audited inside and out

Internal and independent security audits, backed by regular penetration testing.

SOC 2 Type IIPCI DSS Level 1GDPR ready99.99% uptime SLA

One platform

Six modules. Made to work together.

Start with POS, then add the modules you need as your business evolves, without stitching together separate systems.

The core

Sell anywhere on the floor.

Fast, flexible selling wherever the customer is, with an experience associates can learn from day one.

growth in customer capture rateGANNI

Questions

The things IT asks first.

  • In the region you need it. NewStore supports data residency, so customer data can stay inside country borders where the law requires it, and the platform is built to support GDPR obligations across markets.

  • Yes. NewStore provides isolated sandbox, staging, and production environments. Your teams can build and test integrations and validate changes before they reach live stores.

  • NewStore connects to ERP, ecommerce, and other retail systems through REST APIs and pre-built integrations across finance, commerce, order and warehouse management, 3PL and carriers, payments, tax, and business intelligence. Streaming APIs cover every event on the platform, so your team can build bespoke connections where no pre-built integration exists.

  • Depending on the project, NewStore or one of its integration partners brings the implementation team and pre-built connectors, and your team provides access to your systems and data. The four-week plan above splits it explicitly, which is what keeps go-live in weeks rather than quarters.

  • It depends on the market. In nine markets, NewStore handles fiscalization for you, using certified fiscal technology that records every transaction in real time. In seven more, NewStore covers receipts and VAT, and tax reporting runs through your ERP. Either way, receipt templates remain your responsibility, even in certified markets such as Austria, and where NewStore has no solution, compliance stays with you. New markets are scoped with you before you commit.

Ready to see where NewStore fits?

We’ll walk through your store network, your existing systems, and what getting live could look like.