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Hear why brands around the world trust NewStore.

Deliver modern, mobile-first shopping experiences that delight your customers. Drive ROI back to your business across all customer touchpoints—in-store, online, and on mobile. Book a time with our team to learn how we can help transform your business with our omnichannel solutions.

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Unleash the power of store associates with Clienteling.

Enable your store associates to create a personalized shopping experience by providing them a 360-degree view of the customer.

Connect & Convert

Enable store associates to communicate with customers directly through the NewStore Associate App.

Intuitive Messaging

Message customers in a familiar interface that requires virtually no training to master.

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Remote Sales Made Simple

Swiftly assemble a shopping cart for customers and share with a single tap.

Template Ease

Respond to customers with template messages, or add products and payment links directly into the chat.

NewStore Clienteling Leads to $1M Boost in Sales

In its first three months using NewStore clienteling, guides sent roughly 1,700 SMS messages to customers. 60% of these interactions resulted in a sale, driving over a million dollars in total incremental store revenue. At the end of the day, whether that customer is on the mountain or off, Burton’s store guides have complete trust in the data at their fingertips to provide the best brand experience possible.

Know Your Customer

Create one view of your customer by eliminating barriers between in-store and online transactions.

Customer Lookup

Full customer database access, a tap away for on-the-spot engagement.

Remember Next Time

Build and refine customer profiles for personalized future interactions.

Get in Touch

Directly reach out using a variety of methods. Whether it's a rapid phone call, an email, or leveraging NewStore Clienteling, connectivity is effortlessly facilitated.

Customer Interaction Across All Channels

See all touchpoints between your brand and your customer across channels.

Hassle-Free Returns

Easily process returns for orders purchased in any channel - no need for your customers to remember their receipts.

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Complete Customer Journey

See your customers' history with your brand across channels, including purchases, customer service requests, and more.

All Interactions

Visualize all customer interactions, including which associate helped with which purchase.

Pick Up the Conversation

Pick up another customer conversation if a team member is unavailable. Allows you to work as a team and never leave a customer hanging.

Store Inbox

Toggle between your customer conversations and all store conversations. This provides you full visibility and helps to manage customer expectations.

Fulfill and return orders anywhere

Provide your customers the modern and omnichannel fulfillment options they expect, including BOPIS, ship from store, and more.

Omnichannel Inventory Visibility.

See inventory information for all of your locations, including warehouses, 3PLs, stores, and pop-ups. Access accurate inventory levels on your phone without having to call other stores.

Inventory Receiving.

Gain a complete overview of all inventory shipments impacting your stores. Boost fulfillment speed and accuracy by showing pictures and details of all items in the order.

Inventory Transfers.

Access all relevant transfer shipment details right on your phone - from product information to shipping labels. Update enterprise-wide inventory levels automatically as you complete transfer orders.

Create more personal customer relationships with NewStore.