NewStore is the only integrated cloud OMS and mobile POS. Retailers like UNTUCKit and Decathlon use our platform and store associate apps to deliver end-to-end omnichannel capabilities with simplicity and ease.
The NewStore REST API architecture is designed to seamlessly integrate with existing business systems while also ensuring ease of future innovation. This means you can enable key omnichannel customer journeys quickly and with minimal risk.
Enable true omnichannel by processing orders from any channel, including mobile apps, in-store apps, social media, call center applications, messaging applications, and existing e-commerce systems.
The platform provides interfaces for product search and faceted browsing, shopping cart creation, tax calculation, shipping methods, checkout, diverse payment methods, and more.
The platform integrates with your existing e-commerce system to enable click & collect and ship from store fulfillment options, and exposes real-time available to promise (ATP) inventory and omnichannel customer history to your e-commerce system.
Integrate with your existing order management systems, warehouse management systems, and third-party logistics providers (3PL), unlocking enterprise-wide inventory and enabling omnichannel fulfillment, including endless aisle, ship from store, and pickup in-store.
Orders can be fulfilled from any location using the NewStore Fulfillment App with guided pick-and-pack processes.
Interfaces include shipping options, shipping label generation, fulfillment requests, order status information, delivery estimates, returns, exchanges and more.
Our integrations with customer service tools, such as Salesforce Service Cloud and Zendesk, allow your customer service representatives to view customer information and modify or cancel orders.
Track the performance of associates and stores across all channels in a single system.
Maintain your existing master systems for products, pricing, promotions, and inventory, ensuring consistent and complete information across the entire enterprise.
Analyze data in your preferred BI tools, including order, inventory, payment events, and more. All of this data is exposed via streaming APIs which have access to all events that take place within the platform.
Keep your existing financial and inventory management systems up-to-date and complete with omnichannel data through our dedicated interfaces for payments, accounting, and inventory management.
Operate the platform as a standalone application if needed. We aggregate and normalize data across your entire business, giving you a uniform base on which to easily build and evolve your future IT landscape.
Go live in months instead of years with an end-to-end platform purpose-built for omnichannel retail. With modern best practices, from microservices to REST APIs to AWS multi-tenancy, you can put the customer at the center of your IT architecture.
Our interfaces are RESTful JSON APIs so you can easily pass key data between your systems.
A dedicated team constantly enhances our documentation, which is generated via RAML to ensure accuracy.
The platform is pre-integrated with a number of leading providers, to facilitate quick and cost-effective implementations.