Open & agentic
The platform your agents can build on.
Bring your AI agents to NewStore data, on your terms. Build, connect, and innovate without technical heavy lifting.
The shift
Agents are joining the transaction.
Not someday. Shoppers, retailers, and the systems behind them are already handing work to agents.
Agents act for shoppers
They search, compare, and increasingly buy on the shopper’s behalf.
Software got fast
What took months of engineering now takes days, and small teams ship what used to need a systems integrator.
Open platforms win
The systems agents can actually call, with real operational context, are the ones that get built on.
Discovery
Discovery is moving off your site.
Search, ads, and your product pages used to be the whole path to a sale.
- Search
- Website
- Product page
- Cart
- Checkout
- Your shopper’s agentsearches, compares, decides
- Checkout
The middle is what agents absorb. Checkout still has to be yours.
Your platform, not ours to control.
Optimizing for agents should not cost you agency. Two of the models taking shape reshape your operation to fit someone else’s architecture. One is built around yours.
Ecosystem lock-in
Your workflow runs inside one vendor’s ecosystem, and your brand, stores, and operations get shaped to fit their architecture.
Rails and rent
Transactions route through their rails for a share of everything that flows through, and your operating model becomes an edge case.
Built around your business
The agentic layer fits your clienteling, your store footprint, and your fiscal rules, not the other way around.
Coming soon
Agents will reach your data through MCP.
Orders, inventory, customers, and sales, once that connection ships.
Build with your own agents
You will extend NewStore with agents that work on top of the platform, tailored to how your brand runs stores.
Your data, through MCP
An agent will connect through MCP and reach orders, inventory, customers, and sales.
Dashboards in seconds
You will ask for the view you need and get it: your own dashboards and reports, from your NewStore data.
Store operations
Most solutions stop at the catalog.
An agent can find a product and start a purchase. It cannot check your stockroom, hold the item, or hand the shopper to an associate. Delight shoppers with agent-ready experiences, and never miss a chance to move inventory.
Powerful NewStore capabilities, endless agentic possibilities. Connect agents with NewStore features to help you sell smarter.
On your terms
Build alongside the core, not inside it.
Update once, change everywhere. Platform enhancements operate on one API layer, drastically reducing tech debt.
Substitute the systems of record
- Route orders through an external OMS
- Bring your own promotion engine
Choose your inventory master
- Keep an external system as the master
- NewStore still calculates availability
Own your workflows
- Build the flows your model needs
- Alongside the core, never inside it
Illustrative
What this looks like in practice.
A representative scenario, not a customer result.
A premium lifestyle brand expanding across Europe
Three markets, three rulebooks
Germany, Italy, and Poland each bring their own fiscal rules, payment methods, and store setup. On their previous platform, one region was a multi-year project.
Stood up market by market
Local compliance, payment methods, and store configuration are platform configuration rather than a custom build, so no long integrator engagement is needed.
Run by the regional team
Their own IT team brings each market live in weeks, without flying in an integrator or waiting on headquarters.
On the floor
Agents are joining a store that already runs.
Proven ground
Ten years of shipping to store floors.
The agentic layer builds on top of apps that already run real stores, not instead of them.
Who builds on it
Built for whoever does the building.
Agentic tools mean your own team can build with speed, agility, and without technical complexity.
Headless options give your architects room to build their own surfaces on our store operations.
Questions
The things people ask first.
Not yet. An agent will connect through MCP and reach orders, inventory, customers, and sales, and it will build the dashboards you ask for. We will set the first ones up alongside your team. Talk to us
No. Bring the agents you already use, or build your own. We will be the layer they call, not the layer that picks them for you.
You do. It stays your data in your tenant. An agent will connect as an API client with the scopes you grant it, so it reaches the data you allow and nothing else.
That is exactly what opening store operations is for. Real store inventory, associate availability, reserve for pickup, associate handoff, and order orchestration all run on the platform, so the transaction happens through your systems rather than around them.
No. Start with POS and add modules as your stores need them. Where a third-party tool is the better fit, plug it in and the platform stays intact around it.
Ready to build on it?
See the platform your team would build on, with your own stores in mind.