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The NewStore blog and newsletter is here to help educate and keep those working in retail informed. Subscribe to the newsletter to get monthly updates on the world of retail.

Featured Posts

shoe store
Clienteling

Clienteling in Luxury Retail

Learn why clienteling in luxury retail is necessary for creating highly personalized relationships and driving customer loyalty...

white long sleeve shirts on brown wooden clothes hanger
Inventory Management, Omnichannel

Inventory Visibility: Why It Matters and How to Improve It

We break down how important inventory visibility is for omnichannel retail and offer advice on how to improve it...

Retail associate using mobile POS to create a personalized shopping experience for customer in premium store
Clienteling, Personalization

How to Create a Personalized Shopping Experience

Our latest insights

Embedded payments in retail — store associate processing a contactless payment on a mobile POS device in a premium fashion store.
Payments, Point-of-Sale, Retail Operations

Embedded Payments in Retail: Why They Are Replacing Traditional Integrated Payments in 2026

Store associate sending a personalized product recommendation to a customer via mobile as part of a retail clienteling workflow
Clienteling, Customer Experience, Order Management, Retail Operations

How to Increase Store Sales with Retail Clienteling

Jewelry store associate using a tablet to assist a customer.
Order Management, Point-of-Sale, Retail Operations, Stores, Technology

Invisible Tech, Visible Results: A CIO’s Secret to Modernizing James Avery Jewelry

Customer Experience, Omnichannel, Retail Operations

The Invisible Edge: The Best Retail Tech is the One You Never See

Retail Operations, Technology, Trends

The “Next Now” of Retail:  Lessons from NRF’s Big Show 2026 

Data & Analytics, Omnichannel, Retail Operations

Inside BFCM 2025 with NewStore: A Retail Veteran’s Take on This Year’s Results

Omnichannel, Payments, Retail Operations

Holiday 2025: How Retailers Can Unlock Growth in a Flat Spending Season

Payments, Retail Operations

Why Every Retail CFO Should Care About Embedded Payments

Customer Experience, Retail Operations, Stores

Scaling With Soul: How Marine Layer Balances Growth, Grit, and Authenticity

BOPIS
Fulfillment

What Is a BOPIS Order?

We cover how buy online pickup in-store (BOPIS) works and why you need to offer it as a fulfillment strategy...

Inventory Management

Inventory Accuracy: How to Calculate and Improve It

Inventory is the heartbeat of retail operations. Learn the steps that retail brands can take to improve inventory accuracy...

Woman taking a picture of the price tag of a dress while shopping with her friend.
Fulfillment, Stores

Endless Aisle for Retail Brands: Deploying an Omnichannel Strategy For Your Stores

Endless aisle allows store associates to offer in-store customers the ability to purchase out-of-stock items from other locations...

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