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Julia Morrissey

Julia enjoys creating and leading teams to develop highly engaging, informative, and shareable content that builds brand awareness.

What Is a BOPIS Order?

We cover how buy online pickup in-store (BOPIS) works and why you need to offer it as a fulfillment strategy...

Inventory Accuracy: How to Calculate and Improve It

Inventory is the heartbeat of retail operations. Learn the steps that retail brands can take to improve inventory accuracy...

Endless Aisle for Retail Brands: Deploying an Omnichannel Strategy For Your Stores

Endless aisle allows store associates to offer in-store customers the ability to purchase out-of-stock items from other locations...

What Is Distributed Order Management (DOM)?

We discuss distributed order management and how it provides retail brands with both operational and customer-centric benefits...

What is Clienteling? A Guide for Retail Brands

We share how implementing clienteling, a modern customer service technique, improves the customer experience and drives sales...

AI in Retail: Benefits, Considerations, and Use Cases

Learn more about the benefits of implementing AI in retail and how it will affect both the customer and store associate experience...

Order Routing: How Retail Brands Can Optimize Fulfillment

We discuss how order routing works and why it's needed for retail brands to succeed today...

Building a Business Case for Digital Transformation Using TCO and ROI

This article explores how to make a compelling business case for digital transformation at your retail brand...