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The NewStore blog and newsletter is here to help educate and keep those working in retail informed. Subscribe to the newsletter to get monthly updates on the world of retail.

Featured Posts

shoe store
Clienteling

Clienteling in Luxury Retail

Learn why clienteling in luxury retail is necessary for creating highly personalized relationships and driving customer loyalty...

white long sleeve shirts on brown wooden clothes hanger
Inventory Management, Omnichannel

Inventory Visibility: Why It Matters and How to Improve It

We break down how important inventory visibility is for omnichannel retail and offer advice on how to improve it...

Retail associate using mobile POS to create a personalized shopping experience for customer in premium store
Clienteling, Personalization

How to Create a Personalized Shopping Experience

Our latest insights

Fulfillment

What Is Curbside Pickup and Why Offer It?

What is curbside pickup? This article the fulfillment method and why your brand should offer it...

Point-of-Sale, Retail Operations

Introducing Runner: Delight Your Customers and Optimize Operations 

NewStore Runner is a product request & communication feature within our POS. Learn how it enables brands to transform their store operations...

Customer Experience

Omnichannel Loyalty Program: What It Is & How To Set It Up

In this post, learn what an omnichannel loyalty program is, why it’s beneficial for your brand, and how to set one up...

Clienteling, Personalization

Unified Customer Profile: How Retail Brands Can Create Highly Personalized Experiences

This article covers how unified customer profiles enhance shopper engagement and drive growth for retail brands...

Fulfillment

Click and Collect: A Convenient Way to Help Customers

We discuss how the fulfillment strategy click-and-collect works and what the benefits are for retail brands...

Clienteling, Customer Experience

How to Upsell in Retail: 12 Tactics

Increasing sales per customer is vital for retail profitability, achieved through upselling and cross-selling strategies. These tactics enhance customer satisfaction, loyalty, and overall transaction value..

shoppers using consumer app on mobile phone
Customer Experience, Shopping Apps

How a Retail App Can Elevate Your Brand

Learn how a shopping app will enhance the customer experience, connect shoppers more deeply with your brand, and drive loyalty...

inventory shrinkage
Inventory Management

Inventory Shrinkage: What Causes It and How to Stop It

Inventory shrinkage, which is the loss of inventory that can’t be accounted for through sales or other legitimate means, is a critical issue for retailers...

Customer Experience, Personalization

How to Increase Average Order Value (AOV): 32 Tactics

Understanding how to increase average order value (AOV) is crucial for boosting revenue and maximizing customer lifetime value. While acquiring new customers is important, it's..

Omnichannel, Retail Operations, Trends

Omnichannel Expectations Skyrocket: What Consumers Want from Store Associates

Each year, NewStore asks more than 1,000 consumers about the shopping experiences they expect modern store associates to provide. NewStore revisited the annual survey to..

aerial view of escalators in a mall atrium
Stores, Technology

How To Increase Foot Traffic in a Retail Store: 17 Ways

Foot traffic is the lifeblood of any brick-and-mortar business, driving sales and fostering brand loyalty. Whether you’re a small boutique or a large retail chain,..

retail order being handed over
Fulfillment

Retail Fulfillment: How to Create a Seamless Process

Quick and accurate fulfillment is crucial in today's retail environment. Efficient retail fulfillment enhances the customer experience, drives loyalty, optimizes operations, and reduces costs...

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