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Featured Posts

Embedded payments in retail — store associate processing a contactless payment on a mobile POS device in a premium fashion store.
Payments, Point-of-Sale, Retail Operations

Embedded Payments in Retail: Why They Are Replacing Traditional Integrated Payments in 2026

Store associate sending a personalized product recommendation to a customer via mobile as part of a retail clienteling workflow
Clienteling, Customer Experience, Order Management, Retail Operations

How to Increase Store Sales with Retail Clienteling

Jewelry store associate using a tablet to assist a customer.
Order Management, Point-of-Sale, Retail Operations, Stores, Technology

Invisible Tech, Visible Results: A CIO’s Secret to Modernizing James Avery Jewelry

Our latest insights

tiffany and co ring for mobile personalization
Mobile, Omnichannel

Tiffany & Co. Leads Luxury with Mobile-First Personalization

black friday shopping aerial view of shopping bags
Customer Experience, Fulfillment

Why Flexible Fulfillment Is Critical to Customer Experience

customer holding coffee and phone on either hands
Payments

The Implications of Apple Card for Retail

shopping cart lines
Trends

Understanding Shoppers Across Generations

close up shot of hands holding phone
Mobile

Why BYOD Is The Next Frontier in Retail

people lined up while holding shopping bags
Omnichannel, Personalization

Personalization: Are Retailers Hitting the Mark?

las vegas strip at night
Trends

3 Key Takeaways from Shoptalk 2019

assorted clothes hanging on a rack of a store
Mobile, Omnichannel

American Eagle Soars in Omnichannel Mobile Experience

stacks of neatly folded shirts in black and white
Retail Operations

How to Become an Omnichannel Organization

doors lined up arcitecture image black and white
Customer Experience, Inventory Management

Closing the Customer Expectation Gap with Inventory Visibility

glossier products on shelf
Trends

How DNVBs Are Winning Customers and Redefining Retail

untuckit store on the inside
Omnichannel

WATCH: UNTUCKit Creates Modern Retail Experiences with NewStore

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