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Hear why brands around the world trust NewStore.

Deliver modern, mobile-first shopping experiences that delight your customers. Drive ROI back to your business across all customer touchpoints—in-store, online, and on mobile. Book a time with our team to learn how we can help transform your business with our omnichannel solutions.

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2023 Omnichannel Leadership Report

A critical assessment of 300 luxury, premium, and lifestyle retail brands. From the customer’s point-of-view.

Our mystery shoppers audited online, mobile app, and in-store shopping experiences to paint a picture of the current state of retail and progress toward digital transformation.

The report also:

– Assesses the availability of retail solutions and services
– Reviews the seamlessness and ease of use of each capability
– Identifies the leading omnichannel brands
– Offers strategic recommendations for change

Data Highlights

0 %

of brands offer store pickup (BOPIS)

0 %

of brands show store inventory info online

0 %

of brands have a mobile shopping app

0 %

of brands accept contactless payment

Your Results

Was your brand in the 2023 Omnichannel Leadership Report? We can produce a research presentation for you that includes:

– Your overall report score and data highlights
– A competitive benchmark of your omnichannel capabilities
– New revenue-driving capabilities to unlock
– First-person feedback about your customer experience

Request a custom report to learn how your brand performed. You can also email us at OLR@newstore.com.

Note: A verified work email address is required to receive any brand’s data.