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Amanda McLaughlin

Director, Content Marketing @ NewStore, Inc. | Omnichannel Retail | Marketing & Communications

Omnichannel Leadership Report: Omnichannel Convenience

Time is of the essence for shoppers and now health is, too. This article explores 5 capabilities in omnichannel convenience in the 2021 OLR...

Omnichannel Leadership Report: Contactless Engagement

COVID-19 ushered in the need for contactless engagement. This article explores 4 omnichannel capabilities in this category of the 2021 OLR...

How To Win with Social Commerce and Remote Selling

Social commerce is a key retail revenue stream. Brands who win activate omnichannel associates who can sell remotely at every touchpoint...

Re-tales: An Interview with Michelle Grant

Michelle Grant, Senior Manager at Salesforce, discusses the impact of COVID-19 on retail and the new "Becoming Retail" program...

Re-tales: An Interview with Jane Cannon

Jane Cannon, CPO at NewStore, shares insights on retail tech evolution, omnichannel fulfillment, and the future of DTC models...

What to Expect at NRF 2020: Retail’s Big Show

NRF 2020, January 12-14 in NYC, will spotlight customer focus, returns optimization, and mobile/AI commerce...

6 Retail Predictions for 2020

2020 retail trends: mall reinvention, niche DTC brands, varied store formats, "pop-ins," blockchain, and improved inventory accuracy...

Re-tales: An Interview with Kaitlin Gottlieb

Re-tales is an interview series featuring experts in retail, commerce, and technology. In this post, we speak with Kaitlin Gottlieb, Director of Retail Sales &..