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Store Fulfillment

Store fulfillment that works the way stores do.

Handle BOPIS, ship-from-store, transfers, and returns right from the POS, so fulfillment becomes part of the store day, not a disruption to it.

of orders shipped from stores, not a DC
Lorna Jane
increase in sales from ship-from-store
Marine Layer
of online orders filled from store stock
Vince
Order Fulfillment
57Orders
Not Started
2 Customer Pickup
55 Carrier Pickup
Fulfill Orders
In progress
In Progress5
Ready orders
Carrier Pickups20
Customer Pickups20
An associate picking and packing an online order in the back of the store

More ways to fulfill

Turn store inventory into more ways to get orders to customers.

Benefits

Fulfillment that fits naturally into stores.

Manage fulfillment inside the POS

Associates can pick, pack, hand off, and manage orders directly in the POS they already use every day.

BOPISShip-from-StoreShip-to-StoreTransfers

Keep fulfillment moving when issues arise

When inventory issues or mispicks occur, workflows adapt automatically to keep orders moving.

Automatic ReroutingGuided Fulfillment WorkflowsException Handling

Fulfill based on what’s happening in each store

Use real-time inventory, operating hours, store capacity, and safety stock to make smarter fulfillment decisions.

Store CapacitySafety StockAvailable-to-Promise Inventory

Keep teams and customers in the loop

Provide real-time fulfillment updates across stores and distribution centers, while keeping customers informed along the way.

Real-time Order UpdatesCustomer NotificationsInventory Visibility

Part of the platform

Fulfillment connected to store operations.

Store fulfillment depends on more than picking and packing. NewStore connects order routing, real-time inventory, and store execution in one continuous workflow from order to fulfillment.

Add-on · You’re here

Fulfill from the floor.

BOPIS, ship-from-store, transfers, and returns, all inside the workflows teams already use.

sales from ship-from-storeMarine Layer

See store fulfillment in your stores.

A 30-minute look at connected fulfillment built around the way stores operate.

Proof

Fulfillment that delivers.

See what happens when retailers expand fulfillment across their stores while keeping operations simple for the teams running them.

Pick for #4821Ships today

Two items, one associate, no warehouse.

Marine Layer

Roughly one in seven online orders is now picked, packed, and shipped from a store, extending fulfillment beyond the distribution center.

of ecommerce orders shipped from a store

Read the story

Fulfillment in the selling app

Picking, packing, and handover happen in the app associates already use to sell, not a separate warehouse tool bolted onto the back of the store.

BOPISShip-from-StoreShip-to-Store
Guided Fulfillment WorkflowsAutomatic ReroutingException Handling
Store CapacitySafety StockCustomer Notifications
A Burton store interior
Case study

Burton ships direct-to-consumer orders out of its stores.

Snowboards move in seasons and sizes, so the stock nearest the customer is often the only stock there is.

of DTC orders fulfilled from a store

Read the story
Watch

Three-quarters of the operational workload, gone.

Sweaty Betty put fulfillment in the same app associates already used for selling, across its stores and its support office.

Store Fulfillment, answered.

  • Store fulfillment is when retail stores pick, pack, and fulfill online orders using in-store inventory instead of a warehouse. It allows orders to be completed closer to the customer, reducing delivery time.

  • Store fulfillment depends on order routing, real-time inventory, and store execution working together. The OMS routes the order, inventory confirms what is available, and the fulfillment task appears in the POS, where associates can pick, pack, hand off, or ship it without switching systems.

  • When an order is routed to a store, the fulfillment task appears in the POS. Associates are guided through picking and packing, with each pick validated against real-time inventory before the order moves to customer pickup or shipment.

  • Yes. NewStore uses wave fulfillment, so associates can group several store orders and pick them in a single pass. Priority orders go first, followed by the oldest, and each item is scanned during packing before handover.

Ready to start

Keep fulfillment moving without slowing stores down.