NewStore + Proximity Insight

Proximity Insight’s platform puts cutting-edge clienteling capabilities in the hands of sales associates to drive engagement and ensure that every interaction with your customer is memorable.

store associate and customer mobile chat
store associate and customer mobile chat

Personalized Recommendations

Today’s shoppers expect product recommendations to be more than a plain list of associated products or recent browsing history, right? Leveraging NewStore’s 360-degree omnichannel transaction history in combination with Proximity Insight’s outreach technology, store associates can make meaningful recommendations to customers and unlock massive upsell potential.

pi app personalized customer notification for bought items

Personalized Notifications

Want to treat your premium customers with an even more personalized shopping experience? Give your store associate the ability to inform them that their order has been picked, packed and is ready for them to pick it up at their convenience. It’s a push notification that stands out from the rest!

personalized notification system for bought items
set reminder text with date

Schedule Outreach Reminders

Made a sale and want to follow up in a week or two? No problem. With the deep integration of Proximity Insight within the NewStore Associate App, your employees can set up reminders right from their checkout summary page. On top of that you can also configure automated reminders for your associates to follow up after sales or send a message to a customer on their birthday. The upsale is just a message away!

PI app outreach reminder
PI system assigns customer to bag

Deep Linking

Shouldn’t integrated software suites also feel like integrated experiences for your store associates? Through native integration using deep linking technology your associates can directly jump between NewStore and Proximity Insight without disrupting their workflow.

In-Store Inventory

Enhance catalog browsing in Proximity Insight with deep links to NewStore’s 360 degree inventory view. Just one tap lets your associates know how they can make the sale.

iphone with In- store inventory for online stores

For more information about Proximity Insight: