2017 Mobile Retail Report
The Mystery Shoppers Guide to Mobile Driven Omnichannel

Retailers are exploring mobile beyond just responsive websites, and some have begun using it to solve the great omnichannel dilemma – bridging the digital and physical divide.

But how common is this, and how are retailers addressing the needs of the mobile-obsessed consumer? More importantly, how do YOU compare against your competitors?

In its second year, the 2017 Mobile Retail Report analyzes 140 luxury, lifestyle, and apparel brands both from an online and an in-store perspective, all through the lens of mobile.

Further, the report reviews:   

  • The industry’s progress toward adopting mobile into their omnichannel strategies  
  • Brands’ mobile capabilities, readiness, and acuity 
  • Revenue impact mobile can deliver in the context of omnichannel 
  • Customer journey across mobile sites, native apps, and in-store technologies
  • Gaps felt by consumers, and how brands can fill those gaps

The 2017 Mobile Retail Report is now available, download for your complimentary copy today.   


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